WHEN WILL I RECEIVE CONFIRMATION OF MY REGISTRATION?
Confirmation of your registration will be sent to the participants e-mail address. You will receive an email that contains link to a PDF format registration confirmation. If you fail to receive the confirmation during the 24 hours after registration and you cannot find it in your spam or junk mail folder, please contact us via e-mail at email@example.com.
WHAT SHOULD I DO IF I DID NOT RECEIVE CONFIRMATION OF MY REGISTRATION OR LOST IT?
Contact us via e-mail at firstname.lastname@example.org.
WHAT SHOULD I DO IF I AM UNABLE TO PAY THE REGISTRATION FEE USING AN OVERSEAS BANK ACCOUNT?
Contact us via e-mail at email@example.com and we will find a payment method that works for you.
ARE THERE ANY DISCOUNTS FOR THE REGISTRATION?
Yes. During the registration you have the option to choose a 20 % discount for students, the elderly and people with disabilities or a 50 % discount for children up to 6 years of age. We kindly remind you, that during the event, you will be asked to provide the documents, that ratify your right to the discount.
ARE THERE ANY DISCOUNTS FOR STUDENTS?
Unfortunately, no. Discounts are only applicable to pupils up to 18 years of age with a valid pupil identity card.
CAN CHILDREN PARTICIPATE IN THE EVENT FREE OF CHARGE?
Children up to 6 years of age can participate in the event without registration, in other words for free, as long as it is with their parents. If you desire for your child to receive the starting package, snacks, a diploma, a medal and other services, the pupil has to be registered for the hike. Children up to 6 years of age are entitled to a 50 % discount during the registration.
WHY IS IT IMPORTANT TO FILL OUT THE REGISTRATION FORM CORRECTLY?
On the day of the event, participants will be registered according to the information that was provided in the registration form. If the information does not match up, you will be asked to present an ID. We will also be sending you relevant information about preparation for the walk via the e-mail address that was provided during the registration and, if such a necessity arises, we will contact you via mobile phone during the event.
IS IT POSSIBLE TO RECEIVE AN INVOICE FOR THE PURCHASED TICKETS AND, IF SO, HOW CAN THIS BE DONE?
Yes, it is possible. Please contact us via e-mail at firstname.lastname@example.org, providing your order number, information of the physical or juridical person and the sum total of the order.
CAN I RECEIVE THE PREPAYMENT INVOICE FOR MY COMPANY TEAMS’ REGISTRATION?
Of course, please contact us via email email@example.com prior to your registration with your contact information and the number of team members for each different route.
WILL THE PARTICIPANT FEE INCREASE?
Yes, it will increase as the event draws closer. We will inform the participants about it in advance via the web page of the walk, the event page on Facebook and the newsletter. Would you like to be the first to receive the news? Contact us via e-mail at firstname.lastname@example.org.
CAN THE REGISTRATION BE TERMINATED?
Yes, the registration can be terminated due to an excessive amount of participants – if this happens, we will inform you about it in advance via the web page of the walk, the event page on Facebook and the newsletter. Would you like to be the first to receive the news? Contact us via e-mail at email@example.com.
CAN I SIGN UP FOR THE WALK ON THE SPOT ON THE DAY OF THE EVENT?
First of all, the participant’s fee will have increased significantly by the time of the event. Secondly, as the previous walk has shown, the registration can be terminated in advance if the maximum number of participants is reached.
DO I HAVE TO PROVIDE A PRINTED VERSION OF CONFIRMATION OF MY REGISTRATION (TICKET) IN ORDER TO RECEIVE A STARTER PACK, OR IS A MOBILE VERSION ENOUGH?
You don’t have to have a printed ticket in order to participate in the event. We will scan the ticket’s QR code, and an electronic version in your mobile phone is enough for that. However, you should make sure that the battery of your mobile phone is charged.